Dealing with practice problems and complaints


Next dates:
2-day seminar Previous knowledge required
Appointment upon request! Brannenburg 760,00 € + VAT Contact Us!
event location:
Brannenburg

OilDoc GmbH
Kerschelweg 29
83098 Brannenburg

This seminar is designed for technical consultants and service professionals who not only handle complaints and technical issues but also accept them as a challenge.

The seminar provides you with the necessary tools to develop a particularly high level of customer acceptance. With a variety of case studies, we ensure the highest degree of practicality for you.


  • Typical damage to rolling or plain bearings, gearboxes and motors
  • Strategies for finding causes
  • Problem solving and proactive remedies
  • Miscibility and compatibility of lubricating oils
  • Increased foaming
  • Cavitation and diesel effect
  • Varnish, deposits and filter blocks
  • Turbidity and unusual discoloration
  • Practical examples
  • Complaints as a chance
  • Professional communication in difficult situations

5% discount for more than 3 registrations

Services included:

  • Participation in training
  • Hot lunch on all days
  • Coffee/tea and snacks during breaks
  • Non-alcoholic beverages during training
  • Detailed training material, printed and on USB Memory stick
  • Certificate of participation
OilDoc Conference & Exhibition
OELCHECK training center

How to reach us

OilDoc GmbH
Kerschelweg 29
83098 Brannenburg
Germany
Phone: +49 (0) 8034-9047-700
Email: info@oildoc.com
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