Dealing with practice problems and complaints

Next dates:
2-day seminar Previous knowledge required
Appointment upon request! Brannenburg 760,00 € + VAT Contact Us!
event location:

OilDoc GmbH
Kerschelweg 29
83098 Brannenburg

This seminar is designed for technical consultants and service professionals who not only handle complaints and technical issues but also accept them as a challenge.

The seminar provides you with the necessary tools to develop a particularly high level of customer acceptance. With a variety of case studies, we ensure the highest degree of practicality for you.

  • Typical damage to rolling or plain bearings, gearboxes and motors
  • Strategies for finding causes
  • Problem solving and proactive remedies
  • Miscibility and compatibility of lubricating oils
  • Increased foaming
  • Cavitation and diesel effect
  • Varnish, deposits and filter blocks
  • Turbidity and unusual discoloration
  • Practical examples
  • Complaints as a chance
  • Professional communication in difficult situations

5% discount for more than 3 registrations

Services included:

  • Participation in training
  • Hot lunch on all days
  • Coffee/tea and snacks during breaks
  • Non-alcoholic beverages during training
  • Detailed training material, printed and on USB Memory stick
  • Certificate of participation
Supported by OELCHECK TAE und OilDoc OilDoc GmbH hat 4,71 von 5 Sternen 162 Bewertungen auf