This seminar is designed for technical advisors and service specialists who not only deal with technical faults and complaints, but also want to accept them as a challenge and avoid them in advance in future.
The seminar provides you with the tools you need to proactively take remedial action and thus avoid disruptions and damage in the future. In this way, you will achieve a particularly high level of customer acceptance. With a large number of case studies, we ensure maximum practical relevance for you.
Content
- What has to be done by water or air in the oil
- Causes of wear mechanisms and gearing
- Factors influencing the service life of a lubricant Operational changes
- Deposits – Varnish and other effects
- Miscibility and compatibility of lubricants
- Extended examination options
- Oil analyses for special issues
- Processing of customer complaints, lubricant-related complaints